Chicago, October 3, 2012 – InDemand Interpreting, a leader in medical video remote interpreting, has located its new offices in Lombard, IL after merging with Healthcare Language Services in Chicago. The new 8,600 square foot call center is located in the Finley Business Center at 2505 S. Finley Road, and can accommodate a staff of more than 50 interpreters. The soft market as well as the recent funding provided to InDemand allowed for very favorable lease terms.
The new state-of-the-art facility was built-out from raw conditions with significant bandwidth and a sizeable back-up generator for uninterrupted service to this 24-hour operation. Helping to increase the ability to provide language services to patients nationwide, this facility will contribute to improved healthcare throughout the U.S.
The new office space offers InDemand room to grow their staff in the future and the ability to group their interpreters into workstation pods based on the language spoken. This will allow for synergies within each language group.
InDemand Interpreting’s new landlord is Pritchett Realty Corporation. According to real estate data provider CoStar Group Inc., with InDemand as a new tenant Finley Business Center is now 76% leased.
InDemand Interpreting is very pleased with the new office and is particularly happy with the work of the project manager hired to facilitate the deal, Michele George of Cresa, the largest tenant representation firm in the country. “Michele and Cresa did a tremendous job under very tight time constraints” said Kim Taylor, former CMO of InDemand Interpreting.
Chad Bermingham of Cresa Chicago was the real estate broker for InDemand Interpreting. Jeffrey Mann of CB Richard Ellis represented the building owner.
The location of a contact center is really important since it defines the stability of the project. No matter how big an office is, if it is at the cost of the annual income, it wouldn’t work. The location should be able to house the technology needed by the company to run their business. It should be condusive to the work requirements of the contact center at all times.