List/Grid Tag Archives: software
Boeing solicits small businesses for space station work in Houston
Boeing [NYSE: BA] announced today that it is preparing competitive procurement opportunities for qualified small businesses to support the company’s work on the International Space Station (ISS). Boeing’s Space Exploration…
Actuaries Urge More Long-Term Planning and Sophisticated Tools to Address Retirement Risks
New Society of Actuaries and Actuarial Foundation Report Identifies Benefits and Gaps with Retirement Planning Software Highlighting the need for more long-term retirement planning following the economic downturn, the Society…
Second Annual FurstPerson Contact Center Recruitment and Compensation Survey Forecasts Increase in Hiring by More Than 10 Percent in 2010
68% of contact center leaders expect hiring volume growth by 14 percent over next 12 months FurstPerson, a Chicago-based company that provides pre-employment hiring solutions to the contact center industry,…
Ifbyphone’s Virtual Call Center Software Saves Diabetes America Over $240,000 Per Year, Helps Increase Patient Access
By leveraging Ifbyphone’s Virtual Call Center software and bringing its outsourced call center in-house, DiabetesAmerica has saved over 50 percent while also integrating interactive voice response (IVR) technology to increase patient access to its health centers. DiabetesAmerica looked to Ifbyphone to provide a virtual call center system that would support over 600 inbound calls per day, automatically routing calls for appointment bookings, insurance verification, prescription refill requests, and physician referrals.